All SUBA Cycles frames comes with a 2-two years warranty to the original customers, covering manufacturing defects. We will rectify any manufacturing defects at our costs, including materials labour and repainting, postage within the EU -Oversea’s customers will need to arrange delivery and postage at their own cost.
We will have an in deep inspection of the frame prior to declare if the frame is eligible or not to this warranty program, to certify the default does not come form a misuse of the frame.
The frame is designed around a fork determined by its Axle to Crown value regardless the claimed manufacturer’s fork travel, warranty will be void otherwise.
Minimal seat post insertion is of 100mm, no matter what the seatpost manufacturer states.
In case of a terrible crash where a tube is bended, we will do our best to save the frame and change the said tube, to it’s actual cost and the minimal labour fee. If out-of-true so much we can not fix this, we will offer a deal on a new frame.
These policies only cover SUBA Cycles frames and only apply to a frame’s original owner, any warranty issues on components that are supplied with our frames will be implemented by SUBA Cycles as per the 3 rd. party suppliers warranty policy.
Should any modifications be made to the frame during the warranty period, which includes removal of the original paint coat for refurbishment, the warranty is void.